Job Description
Office Manager
Hertfordshire | Manufacturing / Distribution Co | £40,000 + benefits
This well established manufacturing and distribution business is looking to recruit an Office Manager to join its busy team and play a key role in the smooth running of the office while working with many people in the business and coordinating with customers. Key tasks include:
* Work with both the customer service and sales functions as well as the responsibility for the smooth running of the office.
* Managing the Health and Safety of the office
* Managing the supplies for the smooth running of the office
* Managing telephone calls - Inbound and outbound
* Meeting and Greeting clients and visitors
* Filing and maintaining files in the filing cabinets
* Raising customer invoices
* Working with the Sales and Service teams
* Coordinating delivery and installation of the products
* Dealing with client queries promptly
* Assisting colleagues and provide administrative support
* Coordinating and booking in engineers to support customers
* Other general admin duties relating to the company
Key traits that the successful candidate will have include:
* Strong Administration and communication skills
* Ability to talk customers through issues to resolution
* Ability to communicate effectively in writing, face to face and over the telephone with a wide range of clients and workers
* Ability to prioritise workload and multitask
* Ability to monitor and analyse workload to inform line manager of progress against targets
* Flexible approach to changing business needs
* The candidate will work day to day on the Salesforce CRM system so you will need to be proficient with this.
This is an excellent opportunity to join a friendly local business and work in an interesting challenging role.