We are currently recruiting for Debt Recovery Advisors to join a team in Denton, Manchester on a permanent basis!
What is the role?
1. Resolving low value outstanding parking charges from individuals
2. Predominantly dealing with inbound calls with first call resolution
3. Managing difficult conversations in a sensitive and professional manner
4. Entering accurate records of customer interactions
5. Following processes and guidelines to deliver great service
6. Achieving personal and team targets in a contact center environment
7. Day to day handling of multi channel communication
Salary: £25,000 (OTE £28-35k+)
Hours: 37.5 hours a week between 8:30am and 7pm on a rota
Start Date: Ad hoc
What we’re looking for;
8. Driven and self motivated candidates
9. Excellent telephone manners with the ability to positively resolve situations
10. Confident in your ability to achieve realistic targets and benefit financially
11. Strong work ethic and happy to work on your own initiative
12. In it for the long term and progression
If you’re interested please apply now!
CCNorthwest