Job Title: Enforcement Agent
Location: East Kent
Salary: £28,500 basic salary with OTE £100,000+ per annum
The Role
Travel to various addresses within your local area to execute Court orders to obtain payments on behalf of our local authority Clients.
Identify the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete questionnaires.
Request payment in full (PIF) to clear the unpaid debts. If you are unable to get PIF, you will be required to set up and agree an affordable repayment arrangement.
Confidentially and tactfully make enquiries with neighbours if debtors have moved or left a property
Identify and assess vulnerability and signpost the debtor to support services - if required. Where identified, you will be required to notify the creditor.
Liaise with office-based colleagues regarding active cases
Oversee payments received for cases allocated to you; handle cash payments, manage receipts and other required documentation
Compile short reports about your visit, along with completing any necessary paperwork
Take control of goods - where required
Remove goods - where necessary
The Company
They are a privately owned family-run business who have built up a unique culture that thrives on inclusion and openness. At the core of everything are their values and they pride themselves on their good collection rates whilst maintain an ethical approach and providing a quality servi...