JOB TITLE: Sales Administrator / Customer Services
JOB LOCATION: Just outside Wisbech (own car essential)
JOB SALARY: £26800 encl 30 days holiday (including 8 bank holidays)
JOB HOURS: 8am - 5pm with 1 hour for lunch, Monday to Friday
JOB NOTES: this job is 100% office based, no home working
Your newpany
Our client is a well-established and well-respected local business that has been going for almost 50 years. Literally starting from a home office, the business has grown and is now the leading business in its sector across the east of England. As they continue to grow, Hays is delighted to be working with them to enhance their admin support team.
Your new role
This job is responsible for managing customer orders from confirmation to delivery, so this includes being first point of contact for any enquiry, supporting the sales teams by helping them manage their diaries and following up after appointments, processing payments, processing warranty claims, booking times with customers for delivery and following up after delivery to make sure everyone is happy.
The working hours are 8am - 5pm with 1 hour for lunch, Monday to Friday.
You'll be working in a small team so, inevitably, there will be additional things and projects thate up from time to time so that will also add a little variety and spice to the job!
What you'll need to succeed
Our client would like to hire someone with sales admin or customer service experience. You'll show them that you have greatmunication skills, both over the phone as well as in writing and you'll have meticulous attention to detail. This is a very busy job so you'll be really good at organising and prioritising your work too.
What you'll get in return
This is a really nice bunch of people to work with in modern,fortable offices that have an enormous kitchen and break out area so that you can enjoy your breaks without feeling pressure to eat at your desk. The role has a good salary, 30 days holiday per year (including the bank holidays), a pension scheme and a discretionary bonus scheme too.
The job is varied and you'll work with a really motivated bunch of people who are all working together to build on the success of the business so you'll feel like you're contributing to something special. Our client is keen to recruit quickly because they are so busy, so you can rest assured that in these worrying times, you've got a secure job in a long-standing business with a great reputation.