A1 Personnel are currently recruiting for a Sales Office Administrator for a permanent contract on behalf of our client based in Aveley, Essex.
Duties and Responsibilities:
* Manage incoming sales inquiries via phone, email, and in-person visits.
* Provide product/service information to potential customers and assist them with their inquiries.
* Process sales orders accurately and efficiently using our CRM system.
* Coordinate with the sales team to ensure timely follow-up on leads and opportunities.
* Prepare sales reports, invoices, and other administrative documents as needed.
* Assist with inventory management and order fulfillment.
* Maintain organized and up-to-date records of customer interactions and transactions.
* Collaborate with other departments to resolve customer issues and inquiries promptly.
* Support the sales team in achieving their targets and objectives.
Qualifications:
* Previous experience in an administrative or customer service role is preferred.
* SAGE experience is preferred.
* Strong communication skills.
* Excellent organizational skills and attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Experience with CRM systems is a plus.
* Ability to multitask and prioritize tasks effectively.
Hours:
* Monday to Friday: 9am - 5pm
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