About the role
This role is a 40-hour contract working 5 days out of 7
Working as aGolf Operations Assistant your main duties are to provide excellent service tocustomers within all functions of the Golf Operation and to support the GolfOperation Management team in the smooth running of the Derby, PGA National andfamous- Brabazon Golf Course, whilst maximising all revenue opportunities.
You will alsobe responsible for:
1. To undertake and complete starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis
2. To operate the Golf course shuttle bus, Bag Store and Bag Drop facility as and when necessary
3. To deal with customer enquires and queries in a polite and professional manner
4. To have an understanding and awareness of the resort and promote The Belfry and facilities to customers at every opportunity
5. To maximise revenue and departmental targets to increase revenue for the golf operation
About you
The idealcandidate will be passionate about golf and have experience either playing golfor comes from a golfing background. Youwill also be
· Guest-focused and ableto deliver exceptional customer service.
· A clear and confidentcommunicator
· Passionate about workingin a high-quality golf resort environment that celebrates individual and teamsuccess
Belfry Benefits
Wellness
· Discounted gym membership and access to team-led fitness sessions, suchas our Belfry running club
· Team social events throughout the year
· Belfry-wide wellness programme with external speakers, focusing on‘mind, body & soul’
· The Burnt Chef Project partnership, offering unlimited, fully-fundedcounselling and mental health support
· Wagestream access to all employees – track earnings, saving accounts,and access to wages when you want
· Healthcare schemes: life assurance, 24-hour GP, health cash-plans
· Employee Assistance Programme
· The Belfry is committed to the Hotelier’s Charter, demonstrating ourcommitment to our people
Showing someappreciation
· Long service awards
· Additional paid holiday for long service
· Reward Vouchers
· Free meals on shift in our canteen
· Annual Belfry awards
· Team appreciation events
· Fantastic resort discounts across restaurants, bars, retail, and golf
· Bed & Breakfast from £35 per room
· Free staff parking
· Subsidised taxi service for those who don’t drive
· Live-in accommodation for up to 3 months
· Relocation bonuses
Learning &Development
· Excellent training and career opportunities
· Internal career pathways programmes
· Access to The Belfry Campus Learning
· Commitment to developing our team through apprenticeship programmes
Making a difference
§ Belfry ESG committee, dedicated todelivering an environmentally sustainable business
§ Supporting industry, local andnational charities
§ Pledges made on ‘Make Good Grow’,offering our team’s expertise and support to good causes