Sales Support Executive **
IMMEDIATE START & INTERVIEWS
£25k-£28k based in exp
Full Time Office Based with flexi hours
Based in Woking, Surrey
Free ParkingOur client is an International Business in Woking, Surrey, now seeking an Sales Support/Customer Experience Executive to join a small yet busy team.
You will provide office-based support to external sales team, they are the first point of contact for customer enquiries, (telephone, email and webchat) quotation requests and order placement. You will take customer enquiries and own them though to completion.
As the primary contact for new and existing customers, the Customer Experience Executive is tasked with ensuring the meticulous handling of all customer-related matters. Managing inquiries, creating quotations, processing orders and updating customers in a timely manner.
Key Duties:
Serve as the lead point of contact for all customer and account management inquiries.
Use entrepreneurial spirit to maximise every opportunity to win, use knowledge of our products to upsell and offer alternative where relevant, based on price, margin and availability.
Own customer and external sales team enquiries via telephone, webchat and email through to completion.
Build and maintain trusted, strong and long-lasting client relationships with key accounts.
Provide accurate information and pricing on our products via official quota2ons and telephone calls.
Ensure the accurate and timely processing of ...