Train Dispatcher
Location: Maidstone West Train Station
Pay Rate: £11.44 to £13.76
Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways.
This fantastic opportunity will not only benefit your pocket as our rates of pay are competitive but will also kick start your career within a customer service position.
What makes working for Ontrak so good?
We pay for your training, and not only that we pay you whilst training! You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.
What does a customer service assistant do?
· Provide an impeccable customer service experience to customers and passengers on the railway
· Being vigilant and visible to all customers and other members of staff
· Managing difficult situations
· Help passengers with luggage and buggies
· Assisting customers with the usage of lifts
· Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied
· Station security including the HOT and WHAT protocol
· Report any anti-social behaviour with little disruption to othe...