NXTGEN is working with an outstanding practice in Norwich to aid in their search for a new Client Manager. In this role, you'll join a dynamic, non-traditional practice known for its exceptional accounting and advisory services tailored to a diverse local clientele. With significant, organic growth in recent years, the team is seeking an experienced professional to join their senior leadership team and lead in client interactions. As a pivotal member of the team, you'll play a vital role in the firm's growth, collaborating closely with colleagues to ensure top-notch work quality and identifying new opportunities and risks.
As the Client Manager, you'll oversee a broad client portfolio, serving as the primary point of contact. Your responsibilities will include providing comprehensive services such as management accounts, accounts preparation, corporate and personal tax returns, VAT returns, and bookkeeping duties. In addition to client interactions, you'll work closely with Partners, taking charge of team development and business expansion to further the firm's growth.
Key Responsibilities:
Act as the primary contact for a portfolio of clients, addressing inquiries and delivering expert advice.
Lead client meetings regularly, fostering robust, trust-based relationships.
Collaborate with partners to ensure smooth client service delivery.
Supervise and manage team workloads to meet deadlines efficiently, ensuring high-quality deliverables.
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