About Us
The Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable experiences to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty and FREE fitness access.
We love celebrating our associates’ success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa, giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight in a variety of prestigious hotels across Scotland at a discounted rate, where available.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our highly experienced Kohler Waters Spa Manager, we are looking for a Spa Therapist to join our friendly and enthusiastic team in our 5" Bubble Spa.
In your role here at Kohler Waters Spa at the Old Course Hotel you can expect to:
1. Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
2. Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
3. Ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day. To ensure all equipment and utensils are appropriately sterilized.
4. Liaising with our Spa Operations Manager and Spa Receptionist regarding scheduled treatments, changes and additions.
5. Keep up to date with developments relating to product ranges and new treatments.
6. Attending all relevant training courses.
7. Assist guests in providing accurate information in a courteous manner, staying with guests throughout the treatment and promoting appropriate retail products or additional services.
8. Providing excellent customer service to all guests, always displaying a high level.
9. Sharing knowledge of all resort facilities, services and policies.
About you
You will be a Level 2 or Level 3 NVQ qualified Therapist with a passion for exceptional customer service. Ideally, you will have experience within a similar role and have gained ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given. Having strong attention to detail, the ability to work well as an individual and as part of a team, and a can-do attitude are all essential for this role.
Remuneration
Up to £12.36 per hour + commission (8% commission on treatments and 10% commission on your retail sales)
Hours
Flexible work schedule, up to full-time hours available
Benefits
- Free meals and drinks in our complimentary staff canteen
- Accommodation is available if required (T&Cs)
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
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