Our client is looking for a experienced Transport Planner to join their fast paced and growing transport department.
Your role will be to take responsibility for the timely transport planning of routes and scheduling delivery times to ensure that the customer receives a first-class service in a cost-effective way.
Job duties
* Accurate use of TMS, vehicle tracking system, monitoring deliveries, failures, rejections and rebooks, whilst ensuring appropriate revenues are captured and invoiced
* Listens and responds to customer requests and adheres to agreed SLA’s
* Prioritise and plan workloads in line with company KPI’s
* Operate vehicles ensuring optimisation of revenue
* Follow compliance and company processes relating to driver hours regulations, RTA and incident/accident reporting including relevant follow up
* Ensure both driver brief and debriefs are carried out without exception
* Using agreed quoting tools to ensure new work is rated correctly.
* Maintaining excellent working relationships with drivers, keeping a consistent and accurate flow of communication
* Progress client deliveries, adjusting plans where necessary due to changing situations
* Monitor driver performance and ensure effective management of available resources
* Escalate issues to line management in good time, suggest solutions to issues/problems
* Ensure driver compliance is in line with current legislation.
* Continual...