Job Summary The Marketplace Manager is a hands-on role responsible for executing strategies to grow sales and optimize performance across online marketplaces (e.g., Amazon, eBay, Shopify, Tik Tok). This individual will oversee product listings, implement campaigns, manage day-to-day operations, and ensure seamless execution of marketplace activities to achieve revenue and profitability goals. Key Responsibilities Execution of Marketplace Strategies: Implement and manage day-to-day operations across multiple online marketplaces. Oversee listing strategies, pricing updates, promotions, and advertising campaigns. Product Listing Management: Create, update, and optimize product listings to ensure accuracy and maximize discoverability. Execute keyword research, SEO optimization, and content enhancements for better rankings. Sales Optimization: Launch and manage marketplace campaigns, such as Amazon Sponsored Ads or flash sales. Monitor and adjust pricing dynamically to remain competitive and profitable. Track promotional performance and refine tactics in real time. Inventory & Fulfillment: Ensure real-time monitoring of stock levels to avoid stockouts or overstock issues. Coordinate with suppliers, warehouse, and logistics teams to ensure order fulfillment SLAs are met. Account Management: Maintain marketplace health by addressing compliance issues, customer complaints, and account suspensions proactively. Resolve disputes and customer queries promptly to maintain positive ratings. Analytics & Reporting: Monitor sales trends, traffic, and conversion metrics and adjust tactics based on data insights. Prepare weekly and monthly performance reports with actionable recommendations. Collaboration & Communication: Work with cross-functional teams, including marketing, product, and supply chain, to align on marketplace strategies. Liaise with marketplace representatives to troubleshoot issues and leverage promotional opportunities. Qualifications and Skills Educational Background: Bachelor’s degree in Business, Marketing, E-commerce, or a related field. Experience: 3 years of hands-on experience managing marketplace accounts (e.g., Amazon, Amazon Vendor Central, ) Proven track record of executing marketplace campaigns and driving measurable results. Technical Skills: Proficiency in using marketplace tools and software (e.g., Amazon Seller Central, Helium 10, Jungle Scout). Strong command of Excel, data analysis, and inventory management platforms. Soft Skills: Highly organized, detail-oriented, and execution-focused. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Problem-solving mindset with a focus on results. Key Performance Indicators (KPIs): Execution rate for listings, campaigns, and updates. Revenue growth and profit margins. Inventory accuracy and fulfillment success rate. Marketplace account health metrics. Customer satisfaction ratings and reviews. Working Conditions: Full-time, and hybrid role.