Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
Are you a passionate IT whiz with a knack for problem-solving?
We're seeking a dedicated and enthusiastic IT Support Technician to join our team at a prestigious all-girls independent school in Kensington. This full-time position offers the exciting opportunity to play a vital role in maintaining a smooth-running and technologically advanced learning environment that empowers our students and staff.
About Our School:
We provide a nurturing and stimulating learning environment that embraces technology as a powerful tool for learning and innovation. We boast:
* A state-of-the-art IT infrastructure, including a robust network, a variety of devices (laptops, tablets, projectors), and user-friendly learning applications. (Optional: Briefly mention any specific achievements related to technology integration in education)
* A dedicated and experienced IT team committed to providing excellent technical support to students, faculty, and staff.
* A focus on promoting responsible digital citizenship and fostering a positive and productive learning environment.
The Role:
In this pivotal role, you will play a key part in ensuring our technology infrastructure operates seamlessly, supporting the needs of a vibrant learning community. Your responsibilities will include:
* Technical Troubleshooting:
o Diagnose and resolve a wide range of IT hardware and software issues faced by students, faculty, and staff.
o Provide timely and effective technical support through various channels (phone, email, in-person).
o Maintain a detailed record of IT issues and solutions for future reference.
* Maintaining Systems:
o Implement preventative maintenance procedures to ensure the smooth operation of the IT infrastructure.
o Install, configure, and update hardware and software as needed.
o Monitor system performance and troubleshoot any network or server issues.
* Supporting User Needs:
o Provide user training and support on various software applications and IT resources.
o Assist with classroom technology integration to enhance learning experiences.
o Promote responsible digital citizenship among students and staff.
The Ideal Candidate:
We are seeking a qualified IT Support Technician with a minimum of [X] years' experience in a similar role, preferably within an educational setting. The ideal candidate will possess the following attributes:
* A strong understanding of computer hardware, software, and network troubleshooting principles.
* Excellent problem-solving and analytical skills.
* Effective communication and interpersonal skills, with the ability to explain complex technical issues in a clear and concise manner.
* A proactive and organized approach to work, with a strong focus on customer service.
* A commitment to staying up-to-date with the latest technological advancements in the education sector.
What We Offer:
* The opportunity to join a prestigious all-girls independent school in Kensington and make a positive impact on a thriving learning community.
* A supportive and collaborative working environment that values professional development.
* Competitive salary and benefits package (mention if applicable).
* The chance to be part of a team dedicated to technology innovation and supporting a dynamic learning environment.
Ready to Join Our Team?
Please submit your CV