Job Title: Customer Service Administrator
Hours: Monday - Friday, 40 hours (Saturday shifts - 9am until 12pm twice a month)
Salary: £24k - £26k dependant on experience - opportunity to progress
*MUST BE A DRIVER AND HAVE ACCESS TO A VEHICLE*
Are you a driven and organised individual with excellent customer service skills? Our client, a leading organisation in their industry, is seeking a Customer Service Administrator to join their dynamic team.
As a Customer Service Administrator, you will contribute to their success by ensuring smooth processes, building strong relationships, and delivering exceptional service to customers. This is an exciting opportunity to be part of a growing organisation that values teamwork, innovation, and customer satisfaction.
Responsibilities:
Source, purchase, and manage requirements of the business, ensuring timely delivery and exceptional quality.
Prepare and submit accurate and competitive quotations to potential customers.
Respond to customer inquiries promptly and provide exceptional customer service throughout the sales process.
Develop strong relationships with suppliers, customers, and internal stakeholders, fostering collaboration and ensuring the best value for our clients.
Negotiate with suppliers to secure the best possible terms, ensuring cost-effective solutions for our customers.
Maintain accurate and regular status reports on activities, providing updates to the sales team and management.
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