Job Title: HR CoordinatorLocation: Coalville (Hybrid 2 days home, 3 days office)Salary: £30,000 - £33,000 per annum (dependent on experience)
The Role
Macildowie are currently recruiting for a HR Coordinator. This is a new role within their established HR team.
Reporting to the HR Shared Service Manager, the HR Coordinator will provide first-line support for day-to-day HR queries and advise in line with company policies and procedures. This role will focus on delivering exceptional customer service to stakeholders, ensuring all support aligns with agreed Service Level Agreements.
Key Responsibilities
1. Provide exceptional customer service by answering employee inquiries and resolving concerns in a timely and professional manner.
2. Offer first-line advice, guidance, and support on various ER activities, including performance and absence management, conduct challenges, grievance, disciplinary, and family-friendly processes, while ensuring compliance with employment laws and regulations. (Note: This role excludes capability processes, direct management of long-term sick absences, suspension, dismissals, gross misconduct, and discrimination cases.)
3. Maintain accurate personnel records within the company's HR and Payroll Systems and ensure data integrity and confidentiality, compliant with GDPR.
4. Support Line Managers in using the com...