Company Description
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job Description
Job title: Beauty & Fitness Assistant (Casual Contract)
Department: Beauty & Fitness
Inspired & supported by: Head Therapist
Salary : £13,61 per hour
Your purpose will be: To be responsible for exceeding member expectations on a day to day basis, whilst ensuring that the Fitness Areas and Activities are promoted and run effectively
You will be accountable for:
1. To ensure the Fitness areas and equipment are maintained and presented as laid out in the Brand Standards
2. To assist the Senior Therapist in maintaining the highest standards of professionalism in all aspects of operations
3. To ensure all treatments are carried out to the highest standards and targets are met. To maintain the five star level of cleanliness required
Your key responsibilities & contribution will be:
4. Day to day running of all fitness related activities
5. Cleanliness and maintenance of all gymnasium equipment and presentation of fitness staff
6. Ongoing training and self-development
7. Fitness / therapy bookings
8. Health & Safety
9. Complaints
10. Fun & Humour
11. Miscellaneous
12. Provide relevant information
13. Operate switchboard
14. Answer queries
15. Control float
16. Complete administration query forms
17. Receipt income
Qualifications
What you will need to do this role:
18. Passion for customer service and providing outstanding treatments to all guests
19. Graduate from an accredited school of aesthetics (CIDESCO,CIBTAC, NVQ3 or equivalent)
20. Previous experience in a luxury environment or day spa
21. Trained in body treatments, facials, manicure and pedicure
22. Outstanding communication skills, both written and spoken
23. Enthusiastic and positive personality
24. Excellent attention to detail
25. Highly organised and able to work independently
26. Flexibility to work shifts and weekends
Please note that we believe in flexibility and multi skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What’s in it for you?
27. Competitive salary and benefits including pension and life assurance
28. 31 days of holiday including public holidays (increase to 33 days after 5 years)
29. Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
30. Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
31. Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
32. Free stay at The Savoy after successful completion of probation
33. 50% discount at our iconic American & Beaufort Bars
34. 50% discount at our world-famous Afternoon Tea
35. 50% discount at our spa and florist
36. 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
37. 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
38. Laundry services & dry cleaning for uniformed and non-uniformed colleagues
39. Colleague gym facility and Virgin Active gym membership discount
40. Employee assistance programme
41. Annual optician reimbursements for eye tests and glasses
42. English language classes
43. Colleague restaurant
44. Local F&B, retail and gym discounts
45. Interfaith prayer room
46. Wellness room
47. Cycle to work scheme