A position has become available for a highly professional individual who can provide support to the Aftersales Manager as a Service Advisor. You will need to be a confident relationship builder and able to communicate with all our customers in a professional, prompt and courteous manner. You will need to demonstrate that you have the ability to work independently maintaining customer focus. Key performance indicators will include Customer satisfaction, repeat repairs and retail hours sold.
To be considered for the Service Advisor position you must have previous motor trade experience and be IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience. A full unrestricted driving licence is essential for this job role.
Key Responsibilities:
* Advising customers on technical queries/issues
* Arranging bookings for work to be carried out
* Advising and selling additional work found during vehicle inspections
* Finalising and invoicing the customer and collecting payment
Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.
Please note that we receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion.
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