Connections The Recruitment Specialists is partnering with a boutique legal practice to find a promising law graduate for the position of Relationship Manager. This role offers an excellent opportunity to build foundational skills in client engagement while gaining hands-on experience alongside seasoned solicitors. It also serves as a potential pathway to becoming a solicitor as you develop expertise in managing client relationships.
Role OverviewAs a Relationship Manager, you will be the first point of contact for prospective clients, taking a friendly, empathetic approach to understand their legal needs. You’ll manage these relationships from initial contact to client conversion, collaborating closely with the legal team to ensure exceptional support. This role provides valuable experience in client engagement, legal processes, and business development.
Key Responsibilities
Engage with prospective clients through multiple channels, including phone, web forms, web chat, referrals, and social media.
Identify and assess each client’s legal needs, qualifying leads to align with our services.
Offer consultative guidance on our legal services, clearly explaining options and building rapport.
Provide ongoing support, ensuring clients feel informed and valued at each stage of their journey.
Collaborate with solicitors on both contentious and non-contentious matters, following up on enquiries to drive client satisfaction and conversion.
Maintain regular commu...