RECRUITMENTiQ is working in partnership with one of the U.Ks leading animal feed manufacturers. the companys core business is the supply of livestock feed plus a retail division of 21 Country Stores.
The successful candidates will be an integral part of the Customer Service team, working closely with the operations & sales teams to ensure the delivery of quality products to our valued customers, making a difference and add value for our customers by providing the highest level of service, advice and account management.
As a Customer Service Assistant, you will treat all customers with respect, integrity and highest level of professionalism, listening to our Customers needs and meeting their expectations.
Heres what it means for you:
* 30 days annual leave for all colleagues (including bank holidays and pro rata if part-time)
* Flexible benefits including Cycle to Work, Staff Discount in our Country Stores, Employee Assistance Programme
* Pension Scheme
* Attractive Salary
Heres what you will be doing:
1. Take orders from customer and sales team by phone, email or APP
2. Ensure the Customer Service calls are answered timely and efficiently
3. Ensure orders are processed efficiently and accurately within a timely manner
4. Manage pre-emption and Standing orders for a portfolio of customers
5. Run and interpret regular reports, taking action whe...