Housing Services Manager
Permanent
Ashington/ Durham
£51,381 per annum
Sellick Partnership are currently recruiting for an experienced Housing Services Manager to join a social housing organisation on a permanent basis
Responsibilities of the Housing Services Manager:
* Aim for high performing service delivery that minimises arrears and maximises income through a variety of proactive ways
* Lead, coach and develop a team of Income Officers to maximise the collection and recovery of current and former rents, service charges and other charges
* Ensure the rent and service charge setting process is managed and maintained
* Oversee and manage Former Tenant Arrears and recharges
* Implement health and safety policies and procedures, carrying out suitable and sufficient risk assessments according to risk assessment procedures
* Work with your team and internal departments, partners and stakeholders to improve service delivery and ensure our tenants receive an excellent service
* Assist in the implementation and review of relevant policies and processes ensuring compliance with all statutory and regulatory requirements and good practice
Essential for the Housing Services Manager:
1. At least 2 years' experience in social housing with a comprehensive knowledge and understandin...