Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
An exciting opportunity to join our Restaurant Management team has arisen at Fairmont St. Andrews! As the Assistant Outlet Manager you will support the Outlet Manager to ensure the venue is both a preferred dining destination and workplace.
What you will be doing:
1. To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
2. To have additional responsibilities within the venue outside of the shift; such as schedules, incentives for sales, training etc.
3. To compile rotas for the department
4. To be responsible for the replenishment and control the charging and stock holding
5. To ensure that the standards of service are adhered to and exceed on each shift
6. To serve guests in a professional and positive manner
7. To attend to all guest requests, being constantly aware of anticipating guest needs and to remain in the Outlet at all times during service
8. Helping to ensure the smooth running of all guests requirements and needs on each table
9. Supervising the provision of all crockery, cutlery, detergents and kitchenware
10. Ensuring that the public areas, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations
11. Attending to complaints concerning food service
12. To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.
Qualifications
Your experience and skills include:
13. Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
14. Excellent beverage and wine knowledge is preffered
15. Previous Point of Sale system experience is required
16. Strong interpersonal and problem solving abilities
17. Highly responsible & reliable
18. Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:
19. Working a fast paced team environment
20. Shifts will be during the day, evening and weekend
21. Must be eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation
Additional Information
What is in it for you:
22. Staff shuttle service to/from St Andrews
23. Very competitive equal share of TRONC based on hours worked
24. Gratuities on top of salary and TRONC
25. Opportunities for development and growth across Accor properties worldwide
26. Gain your personal licence with us!
27. Complimentary staff canteen
28. 50% off dining in our Food and Beverage outlets
29. Employee rates for Spa treatments and green fees
30. Access to gym and pool services
31. Growth opportunities
32. On-the-job training
33. Regular social events
34. Access to PressReader