The Role
We are looking for Keyholder-Sales Assistant who has a passion and flair for customer service to join our store in Guildford for 15 hours a week. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.
You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.
Looking for someone with a interest in health & wellbeing, who wants to share their wellbeing journey, tips and advice with our team and customers.
Why NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and a great staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
* Drive forward sales and company objectives
* Be responsible for opening and closing of the store
* Take responsibility for cashing up and banking procedures
* Assist the team and store management with daily tasks
* Be proficient in Microsoft Office, Excel and Google Drive
* Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
* Work on initiative and be super proactive
* Maintain company standards at all times
* Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
Requirements
* Previous retail experience (within a health/beauty environment is desirable)
* A passion for wellbeing
* A love of customer service and to be able to translate this to inspire your colleagues
* Self motivator and be able to maintain impeccable standards in store
* Confident communicator - treat everyone with honesty, kindness and respect
* Able to work effectively with cross functional teams
* Meticulous attention to detail
* The ability to work retail hours - which can include weekends and evenings
* Confidence in the use of MS Office, Excel and Google Drive
What We Would Love
* A love of customer service and to be able to translate this to inspire your colleagues
* Team player with a can-do attitude
* Deep affinity of NEOM and its values with a keen interest in wellbeing
* Positive energy that will inspire others
* Self-motivator who works on initiative
* Thrives in a fast-paced business and adapts easily to change
Benefits
* TIME TO CHILL - 25 days holiday plus bank holidays
* BIRTHDAY TREAT - Time off on your birthday
* WELLBEING TIME - take some time to recharge and reset
* NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
* HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
* DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
Apply Now
If you’re ready to share some Good Vibes in our Guildford Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!