Telecommunications Specialist
We are seeking a highly experienced Telecommunications Specialist with extensive hands-on experience in the financial sector. The ideal candidate will have a proven track record in managing PSTN networks, SIP trunks, IP PBX, SBC, CUCM systems, and third-party voice recording systems, specifically within an investment banking environment.
Day-to-Day of the Role:
* Design, implement, and manage the Bank's NICE NTR compliance phone recording system, recording Servers, and compliance storage.
* Ensure the integrity and configuration of telecommunications systems.
* Utilise Unigy trading turrets and Cisco desk phones, including Cisco Jabber.
* Implement and configure NICE phone recording systems and manage their compliance storage.
* Oversee VOIP service providers, including contract management and fee negotiations.
* Lead projects related to voice telecommunications, including server builds and the implementation of Switches and Routers.
* Produce and maintain high-standard technical diagrams.
* Diagnose and lead the resolution of network problems.
* Manage and collaborate with team members and work independently on telecommunications strategies.
* Present to and engage with senior executives to gain trust and agreement on projects.
* Provide timely reporting to management on progress and issues.
* Maintain regulatory and technology awareness to stay competitive.
Required Skills & Qualifications:
* Extensive experience in digital telecommunications systems management and administration.
* Expertise in NICE NTR recording systems and Centera compliance storage.
* Proficient in IP routing, Firewalls, and CUCM administration.
* Ability to project manage and produce detailed technical documentation.
* Strong leadership skills and the ability to work autonomously.
* Excellent problem-solving skills and the ability to manage incidents.
* Availability for occasional on-call duties outside of standard working hours, including weekends and bank holidays.
To apply for this Telecommunications Specialist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.