Job Description
As a Supervisor your key responsibilities will include:
1. Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
2. Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
3. Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
4. Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
5. Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
6. Providing detail when daily/weekly targets are not met and creating plan to bridge
7. Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
8. Supporting the successful implementation of culture change and turnover reduction
Qualifications
9. Experience in Warehousing, Logistics or Supply Chain
10. High potential for people and change management
11. Good systems skills
12. Customer focused approach to operational management
13. Resilient, flexible and approachable
14. Problem solving ability in a fast paced business
Additional Information
As a valued member of the operation you will also receive a wide range of benefits including:
15. Long term opportunities
16. Retail discount within the Frasers Group brands including Sports Direct, Flannels, House of Fraser, Frasers, USC to name a few
17. 24 hour EAP support with Retail Assist
18. Free onsite car parking
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
19. Think without limits and take the team with you
20. Own it and back it
21. Be relevant to our people