CUPE 543.3
Band 5
Windsor Site
Posting Closes: November 22, 2024
Position Summary
The program clerk is responsible for providing clerical support to management and departmental staff. Working in a team-based environment, program clerks maintain a high degree of professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction. Hours of work are Monday to Friday 8:30am- 4:30pm unless otherwise directed.
Position Responsibilities
* Receive incoming calls and triaging to appropriate health unit staff or programs
* Maintain records (filing, photocopying, faxing, mail, taking minutes, purchase orders, data entry, etc.)
* Appointments, meetings, and registration
* Assist in coordination of workshops and events
* Use of Ministry and program-related database (i.e., inputs, updates and maintains data)
* Type and proofread correspondence, documents etc.
* Track and maintain resource program supply
* Revise, create and maintain departmental forms and information sheets
* Support team initiatives and activities (i.e., Mass mail outs, assembling kits, etc.)
* Upload policies
* Provide switchboard/reception relief as required
* Some evening hours of work may be required
* Provide other clerical duties/coverage as assigned by manager
Position Qualifications
Education, Training and Experience:
* Minimum 1 year post-secondary education in Office Administration, Executive or Medical Office Administration
* 1 year clerical experience
Other Requirements:
* Proficiency with current computer applications (Microsoft Office – Word, Excel, PowerPoint, Internet, Outlook)
* Ability to work independently and collaboratively within an interdisciplinary team
* Ability to plan, organize, and prioritize workloads
* Ability to multitask in a fast-paced environment
* Skill and accuracy in data input and typing a variety of forms, documents, etc.
* Knowledge of medical terminology is an asset
* Ability to learn data management systems
* Successful completion of a competency test
* A valid Ontario Driver’s Licence, access to a reliable motor vehicle during working hours, as well as 1 million dollars in liability insurance
* A satisfactory vulnerable sector police clearance
* Ability to meet physical demands of position
* TB skin test and immunization policies must be adhered to
* Ability to speak a second language considered an asset
Band Entry Rate
1st Year: $27.43
2nd Year: $28.29
3rd Year: $29.15
4th Year: $30.05
5th Year: $30.98
Band 5: $31.94
The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
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