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The Role:
GAP Pump Services provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.
As the first point of contact of our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Pumps Service Administrator will include:
* Processing all hire desk administration including customer and supplier queries
* Managing a variety of small and national account orders in a fast-paced environment
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
* Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
1. Previous experience working within a high-volume hire desk role is desir...