Join Our Dynamic Team at Davies!
Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Here’s why you’ll love being part of our family:
Valued and Supported:
You’re not just an employee; you’re a vital contributor. We appreciate your unique skills and perspectives, and we’re committed to your growth.
️ Perks Galore!:
Reward Platform: Unlock exclusive discounts at over 800 retailers. Treat yourself—you’ve earned it!
Time Off:
Enjoy 25 days of vacation (and the option to snag up to 5 extra days each year!). Work-life balance? We’ve got you covered.
Learning Opportunities: Develop your skills, earn professional qualifications, and thrive in a culture of continuous learning.
As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.
Here’s what your day will look like:
Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).
Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.
Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.
Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
Team Player: Positive vibes, great teamwork, and a culture that feels like home.
How We Measure Success:
SLA Performance: You’ll ace it.
️ Phone Audit: Your phone skills? A+
Lifecycle Metrics: You’ll own them.
️️ Audit: No breaches here.
PDR Forms: Completed and shining.
Team Performance: You’re the MVP.
Requirements:
Relevant Claims Experience
Good Customer Service Skills
Time Management Wizardry
Interpersonal Charm
Ready to make an impact? Apply now and let’s create something extraordinary together!
Our values:
Dynamic: We adapt swiftly to change, always looking ahead.
Innovative: Solution-focused, with an entrepreneurial mindset.
Succeed together: We succeed together, valuing diverse perspectives.
Connected: United under one mission, making a difference.
We’re committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.