Role summary
IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, Internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on-boarding of new employees. The role will work closely with the IT Manager.
Role Responsibilities
* Manage all hardware and software communication tools
* Handle the maintenance and support of PC's and Servers running Microsoft software.
* Maintain and install all network devices (Both software and Hardware) ensuring reliable WIFI throughout the business.
* Ensure that all backup systems are functioning correctly and that data is easily retrievable.
* Install PC's in both the offices and the factory
* Provide immediate response for IT issues in the office and factory as well as developing solutions to IT problems.
Required Knowledge and Skills
* Previous experience working in Microsoft environment.
* Possess a strong passion for IT
* Proficient in hardware and network management