Digital Content Moderator Hertfordshire (Full time)Permanent Role - Salary up to £32k Per Annum Plus Benefits
We have partnered with a digital platform company who are looking to hire a Digital Content Moderator to join their team maintain a safe environment for their users. This role is perfect for someone who's looking for exposure to the creator economy and a startup/scale-up environment.
Key Responsibilities of the Digital Content Moderator:
* Monitor and review user-generated content (posts, videos, comments, etc.) to ensure it aligns with the platform's guidelines and policies.
* Identify, flag, and remove inappropriate, harmful, or offensive content, including spam, abuse, and misinformation.
* Respond to user reports, complaints, and issues regarding content violations in a timely and professional manner.
* Assist in developing and refining moderation policies and guidelines as the platform grows.
* Collaborate with the customer support and community management teams to resolve content-related issues.
* Stay updated on industry trends, best practices, and changes in content moderation technologies.
* Participate in team discussions on improving content curation and platform safety.
* Maintain detailed and accurate records of content moderation actions and user behaviour patterns.
Skills require...