On behalf of our client, we are currently recruiting for an Operations Director who, will take control of the Landscaping & Groundwork side of the business and report directly to the Managing Director. The reason for this appointment is due to a number of successful framework agreements being won.
Main Purpose
Accountable to the Managing Director, this role will lead the operational function for the group of businesses. The priority will be to manage the operational process of projects on time, within cost and to the highest quality with no health and safety issues, resulting in high customer satisfaction.
The Operations Director is the main point of contact for our clients customers on their projects from the point that an order is placed, pro-actively managing customers queries and any issues that may arise pre-start, during and post installation.
The Operations Director will also ensure that all health and safety documentation is kept up to date and completed by the appropriate lead on site, ensuring the business remains compliant and most importantly keeping themselves and team members safe.
Key Accountabilities
The Operations Director, as part of the management team, is responsible for ensuring the success of the business.
* Responsible for the P&L of the group along with the Commercial Manager
* Ensuring applications for payment are sent and managed in a timely fashion.
* Build strong partnerships with key people and turn them into customers
* Encourag...