Responsibilities
* Personally greeting the clients upon entry into the kitchen display areas.
* Referring customers/clients to the correct salesperson, based on the customers' needs.
* Recommending suitable kitchens/kitchen product ranges to the client as per their ideas, specifications, and budget.
* Providing the clients with detailed and accurate quotations.
* Identifying the need/requirement for our in-house design service.
* Daily use of our SAP software.
* Facilitating the smooth transaction of customer orders.
* Supporting all showroom sales staff in the sale of kitchens.
* Ensuring all leads for kitchens received within your showroom are followed up.
* Working effectively and managing your time effectively between your allocated trading locations.
* Driving the Kitchen department within your showroom(s).
* Liaising effectively and regularly with the SR Manager updating the progression of the business.
Personal Attributes
* Ability to work on own initiative.
* Strong customer service and relationship-building skills.
* Ability to meet deadlines and targets.
* Strong attention to detail, “right first time.”
* IT literate.
* Able to work under pressure to achieve sales and KPI targets in line with expectations.
* Experience of designing and selling bespoke kitchens would be an advantage.
* Kitchen projects portfolio – essential.
* Experience working with dedicated kitchen software, Planit Fusion 20-20 preferably.
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