Who we are
We're Site Manager Pro (SMP), an exciting SaaS company that helps contractors working for the nation's largest house builders become more effective and efficient and increase their bottom line.
SMP is quickly becoming the go-to SaaS product for trade contractors working for house builders like Barratt Homes, Taylor Wimpey, Bloors etc.
But we've only just started. We're a bootstrapped, founder-led SaaS business that will grow rapidly in the next year, and we'll need great people to help us achieve that.
Now is the time to get on board on the ground floor and join us for what we believe is going to be an awesome journey. You'll be part of a small, close-knit team that will each have the opportunity for role growth within 12-24 months.
We're looking for a smart, articulate, enthusiastic content creator and pre-sales account manager.
You may well have an account management, software sales, or marketing background, in any case, you'll be energetic, full of enthusiasm, engaging with customers, and accomplished at creating/editing videos.
The role:
The headline is that you'll be creating videos, providing in-person software demos, and engaging in prospect/customer interaction. Your day-to-day will vary between these activities.
Your work will be instrumental in helping grow our subscribers and sales of SMP.
What you'll be doing:
* You'll learn Site Manager Pro, inside-out. That includes more than just how it's used, you'll be a champion of why contractors need it and how it'll transform their business (it does BTW).
* You'll be customer-facing, delivering confident SMP product demos via Zoom to prospective customers in a pre-sales capacity.
* You'll create on-brand videos that showcase SMP's features. Think 'YouTube gaming videos' but these will be SMP's 'What's new', 'How-to guides', and 'customer interviews'.
* You'll host Q&A sessions with prospective customers about their feature requirements and confidently share how Site Manager Pro meets their challenges.
* You'll reach out to existing customers, and demo new modules so that we can up-sell their subscription.
* You'll be in regular contact with customers listening to their changing needs and challenges so we can develop new business-impacting features and make existing modules even better.
* You'll liaise with the dev team about feature requests so that SMP can stay current with our customer's needs.
What you need:
* Self-starter: You'll need lots of initiative, high levels of motivation, multi-tasking ability, and a love for learning what you don't yet know.
* Engagement: You'll need the ability to read the room, empathise and build rapport with prospects.
* Confidence: You'll need to be 100% comfy being in front of the camera and taking charge of online demos.
* Creative: You'll conceptualise, create, edit and upload high-quality, killer video training content.
* Software literacy: You'll be adept at YouTube/Vimeo, Google Workspace/Office 365, video editing software (Adobe Premiere, FInal Cut Pro or equivalent), Google Chrome, and Zoom/Teams.
* Methodical: You'll be a strategic planner and have excellent time management skills.
* UX knowledge: You'll understand the principles of good user experience.
Advantageous skills:
* Software knowledge: You'll have used one or more CRM/ERP/App workflow management systems. (It could be Mailchimp, Hubspot, Salesforce or any other CMS - basically, we want to know that you're used to using any form of online software - and if it's in our sector even better).
* B2B sales: If you have experience in B2B sales, this could be even better. We believe in a consultative sales approach, which is why pre-sales is SO important. But if you have sales experience, you'll quickly get our approach.
What you'll get:
* You'll be given training on SMP, so you know it inside out.
* A career that grows with a fast-growing SaaS company.
* 30+ days annual leave (inc bank holidays and Christmas shutdown).
* BUPA Healthcare cover.
* £25-40k salary - depending on experience.
* Company OTE bonus scheme.
Job Type: Full-time
Pay: £25,000.00-£40,000.00 per year
Additional pay:
* Bonus scheme
Schedule:
* Monday to Friday
Education:
* A-Level or equivalent (preferred)
Work Location: In person
Reference ID: SMP-25-PSCC1
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