Job Description
Purpose of the role:
* Working in a team of 4, you will be responsible for driving business growth by increasing the number of quotations produced for each of our Sales Areas in the UK.
* Efficiently process, qualify, and quote new leads generated through our website or by our area sales team.
* Support the generation of new leads through outbound sales activity to our key audiences.
* Provide information to potential clients to help them make informed decisions about our lift solutions including price, timeframe & suitability.
Main responsibilities:
* Follow up, evaluate and qualify incoming leads to determine their potential as qualified sales opportunities.
* Initiate contact with prospective clients to gather necessary information, understand their requirements, and provide preliminary information about our products and services.
* Build accurate and competitive lift quotes that meet customer specifications and requirements via our online tool Lift Quoter.
* Collaborate closely with the Sales Team to provide them with the necessary support, including follow-up on quotations, additional information requests, order processing and appointment scheduling.
* Utilise our Customer Relationship Management (CRM) system to track and manage leads, quotations, and client interactions.
* Stay informed about industry trends, competitor offerings, and customer preferences to tailor quotations effectively.
* Assist Area Sales Team with generating regular reports on quotation activity, conversion rates, and other relevant KPIs to assess and improve performance.
* Perform product demonstrations for clients when required.
* Additional/different appropriate responsibilities to ensure the needs of the client and business are best served, at all times.
Skills and knowledge required:
* Proven experience in a similar role in sales.
* A dynamic, fast-paced and motivated attitude to converting leads and seeking opportunities to sell.
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities.
* A customer-focused mindset with a passion for helping clients find the best solutions.
* Proficiency in using CRM software and Microsoft Office Suite including Dynamics 365 & Business Central.
* Ability to work independently and as part of a team.
* Resilience, flexibility, and patience.
Desirable:
* Knowledge of lift industry products and terminology.