Hoop Professional Services & HR are working with a valued client on a vital 7-week HR project based in Cardiff, with the potential for extension. This role is ideal for experienced HR professionals looking for an impactful short-term project, offering a competitive day rate, hybrid working options, and flexibility.Main Duties:
* Conduct both qualitative and quantitative user research to understand key user needs, behaviours, and pain points.
* Plan, execute, and analyse usability tests to evaluate the effectiveness of People and Organisational Development (OD) services.
* Interpret research data to produce actionable insights and recommendations.
* Collaborate closely with People and OD teams and stakeholders to ensure research findings align with business goals, including the development of user personas.
* Prepare detailed reports and presentations to communicate findings and suggestions.
* Recommend and help implement improvements based on user feedback and research data, including the development of a prioritised improvement plan.
Essential Skills:
1. Research Proficiency: Expertise in conducting interviews, surveys, and usability testing.
2. Analytical Skills: Capable of interpreting complex data to provide clear, meaningful insights.
3. Communication: Strong written and verbal communication skills for pres...