Am supporting a local council in seeking recruiting a Recovery Officer looking for your next contract role, 3-6 months in a fast-paced environment?
An exciting opportunity has arisen to join a successful Recovery Team collecting outstanding Council Tax, Business Rates and other income owed to the Council. This role is interesting and varied and we are looking for an enthusiastic team player who can support with negotiating payment from customers, maintaining accurate records, deciding appropriate recovery actions amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Enforcement agents and advice agencies.
Experience and knowledge of Council Tax or Business Rates and a relevant IT system is essential.
Accountabilities
To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14 day notices, enforcement, charging orders, and insolvency.
Assessing customers income/expenditure, make special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody, Stepchange and CAB.
Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available.
Instigating and reviewing Attachment of Earning Orders and deductions from Income Support, Job Seekers Allowance, Earnings Support Allowan...