This role is responsible for leading and managing service investigations to address and resolve issues within the organisation. Key aspects include developing and implementing policies that support a safe, respectful, and inclusive work environment, and engaging with key internal and external stakeholders to achieve effective outcomes.
Key Responsibilities
* Lead and manage service investigations to address and resolve organisational issues.
* Develop and implement policies that promote a safe, respectful, and inclusive work environment.
* Engage with key internal and external stakeholders to achieve effective outcomes.
* Manage a budget for service investigations and occupational health initiatives.
* Lead a small team, providing guidance and fostering a culture of continuous improvement.
Requirements
* Degree or equivalent professional qualification.
* Extensive experience in service investigation and occupational health management.
* Proven ability to manage budgets and resources effectively.
* Strong communication and interpersonal skills.
* Experience in leading and motivating teams.
* Comprehensive knowledge of local government practices, including financial and political processes.