This individual will be a dynamic and analytical Retail Sales & Consumer Insights Manager. This role will be pivotal in driving sales performance and providing actionable insights to enhance our retail operations across our 1300 pubs. The ideal candidate will have a strong background in retail sales, data analysis, and customer insights, with a passion for the hospitality industry. Sales Performance: • Develop and implement sales strategies to achieve revenue targets. • Monitor and analyse sales performance across all pubs, identifying trends and areas for improvement. • Collaborate with regional managers to drive sales initiatives and promotions. Customer Insights: • Gather and analyse customer data to understand behaviours, preferences, and trends. • Provide actionable insights to improve customer experience and loyalty. • Conduct market research to stay ahead of industry trends and competitor activities. Data Analysis: • Utilize data analytics tools to track and report on key performance indicators (KPIs). • Present findings and recommendations to senior management. • Ensure data integrity and accuracy in all reporting. Pride in Our Stride: • Work closely with marketing, operations, and finance teams to align strategies and objectives. • Support the development of training programs for staff to enhance sales and customer service skills. • Foster a culture of continuous improvement and innovation.