IT Support Engineer – Gloucester – £30k + Excellent Benefits
Are you a proactive IT professional ready to support a growing, dynamic team? This is a fantastic opportunity for an IT Support Engineer to join a thriving technology company based in Gloucester, offering a salary of £30k alongside an excellent benefits package. The role is office-based, 5 days a week, and ideal for candidates eager to build their technical knowledge and contribute to innovative IT solutions. The company has a solid reputation, having been established for over 20 years, and specializes in delivering cutting-edge network and digital transformation solutions to international clients.
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Duties & Responsibilities
* Act as the first point of contact for IT support, troubleshooting, and resolving technical issues efficiently.
* Manage onboarding and offboarding processes, ensuring smooth IT setups and departures.
* Support employees with hardware and software maintenance, upgrades, and replacements.
* Maintain and update IT documentation, including ticketing systems and internal user guides.
* Collaborate on additional IT projects and assist the IT Manager with operational tasks.
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What Experience is Required
1. Strong understanding of Windows operating systems and fund...