Renault Trucks Chiltern, based in Dunstable, Beds is looking for an experienced Workshop Manager whose core role is to proactively manage the customers’ journey from planning, arrival, quality of work through to Invoice / Claim closure.
You will ensure the Service Advisors, Parts Team and Technicians are all working together and in line with Renault’s high standards, ensuring the service and repair work is completed to the scheduled time with accurate admin and invoicing processes.
This role pivots around strong customer relationships – managing their expectations, whilst keeping a commercial awareness on job profitability and workshop productivity targets. The motivation, personal development and performance management of the team is a key part of the role, along with dealing with employee welfare on a day-to-day basis.
This role offers a basic salary of £50k-£60k (DOE), company vehicle, with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme.
Interested? We look forward to seeing your CV.
Renault Truck Commercials is an Equal Opportunities Employer
Minimum Requirements:
* Proven experience in workshop management.
* Strong leadership and team management skills.
* Excellent customer service abilities.
* Financial acumen regarding job profitability.
#J-18808-Ljbffr