About Us Logixal, an award-winning organisation recognised for excellence in service delivery, is seeking a dynamic and skilled professional to join our team as a Project Assistant / Service Delivery Executive & Compliance Officer. This dual-focused role offers the opportunity to work across project delivery and compliance management in a fast-paced and supportive environment. Role Overview The role encompasses two primary focus areas: Project Delivery (60%) : Supporting the planning, execution, and successful delivery of client projects. Compliance Management (40%) : Ensuring adherence to relevant standards and certifications, including ISO 9001, ISO 14001, ISO 27001, ISO 20000, Cyber Essentials, and Investors in People (IIP). Key Responsibilities Project Delivery Lead and manage projects from initiation to closure, ensuring strict adherence to deadlines. Coordinate internal resources and third parties/vendors for flawless project execution. Assist with the definition of project scope and objectives, involving all relevant stakeholders. Develop detailed project plans to monitor and track progress. Manage changes to project scope, schedule, and costs using appropriate verification techniques. Measure project performance using suitable project management tools and techniques. Establish and maintain relationships with clients and stakeholders, ensuring clear communication. Delegate project tasks based on team members' individual strengths and expertise. Prepare and maintain comprehensive project documentation. Compliance Management Implement and maintain policies, procedures, and practices to meet ISO and other compliance standards. Conduct regular internal audits to assess compliance, identify non-conformities, and resolve issues. Oversee the creation, revision, and control of compliance documentation. Prepare the organisation for external audits and certification processes. Deliver training programs to ensure employees understand compliance requirements. Develop and monitor key performance indicators (KPIs) for compliance performance. Stay informed about changes in standards and regulatory requirements, ensuring updates to systems and processes. Promote a culture of compliance and continuous improvement throughout the organisation. Essential Skills & Experience Must-Have Proven experience in project management or coordination. Strong organisational skills with attention to detail and the ability to multitask. Excellent verbal and written communication skills. Proficiency in project management tools and Microsoft Office. Familiarity with compliance standards such as ISO 9001, ISO 14001, or ISO 27001. Ability to work under pressure and manage high-stress situations. Approachable and personable, capable of interacting with a variety of stakeholders. Desirable PRINCE2, PMP, or ITIL certifications. Experience in the MSP or IT services sector. Knowledge of Cyber Essentials and Investors in People standards. Familiarity with CRM tools (e.g., Salesforce) or ERP systems. What We Offer Mentorship and collaboration with a highly experienced team. Opportunities for professional development, including training for PRINCE2, ITIL, and ISO certifications. A supportive work environment that encourages innovation and career growth. Potential for permanent employment based on performance and company needs. Summary This role is ideal for candidates with a mix of project management and compliance experience or those with strong project skills looking to broaden their expertise. If you’re looking for a role that challenges and rewards you while providing clear paths for professional growth, we encourage you to apply.