Role: Reservationist
Location:
Lympstone
Manor 5* Luxury between Exeter and Exmouth
Resort information: https://lympstonemanor.co.uk/
Salary: £25,282.40 plus gratuities
Hours: Full time
Relationships: Reservations
team, Front of House team, Sales & Events team
Welcome
Become part
of the something bigger.
Lympstone Manor is the home of
five red star exceptional luxury. A leading member of Relais & Chateau, our
21 contemporary bedrooms, 6 luxury shepherds huts, Michelin Star and 5 AA
Rosette restaurant, brand new swimming pool and clubhouse, world-class wine
cellar and vineyard guarantee an experience for all to adore.
Make a
difference.
People and passion are why we
exist. We strive to achieve the exceptional in all that we do. Each of us are
empowered to deliver a personal experience, to be the leaders in service and hospitality.
If you understand what it takes to deliver memorable moments and you truly
believe you can make a difference to someone else's day, we want to hear from
you.
Join us.
Our team is at the heart of our
business. Our success depends on them, so we make sure they’re happy. The
Michael Caines Collection offers incredible opportunities for talented,
committed and passionate people who are looking to progress a career within
hospitality. We champion personality, reward excellence and develop dreams.
Discover
the role
We are looking for a Reservationist
to join our team. The ideal candidate will need good communication skills and
the ability to work as part of a team.
You will be expected to provide your HOD with all the support they need
and have a positive and flexible attitude towards your working environment.
What
you’ll be doing
●
Interact with customers in a professional, friendly and confident
manner
●
To handle guest reservations & bookings to the correct
standard
●
Build rapport with guests in order to maximise sales opportunities
and generate future business
●
To communicate and share knowledge with other hotel departments,
on a regular basis
●
Working closely with the Front office team to ensure a smooth,
effective and courteous service at all times
Who
we’re looking for
●
Previous Experience in 5 star luxury hotels essential
● Good organisational skills and time management
●
Has attention to detail
●
Teamwork, flexibility and interpersonal skills
●
Ability to focus in a busy environment
Discover
the rewards
●
Competitive pay package
●
Generous monthly service charge addition
●
28 days holiday per year
●
Staff company benefits and discounts
●
Free staff meals
●
25% discount in the restaurant on Food and Beverage
●
Staff Bed and Breakfast Rate
●
Special Staff Relais Châteaux Rate
●
1 to 5 year service Guest experiences
● Introduce a friend bonus.
●
Staff Party
FAQ’s
What happens after I apply?
-
You will be sent an email confirming we have received your
application. Within 7 days, we will contact you confirming whether your
application has been shortlisted.
Where is Lympstone Manor?
-
Situated in the heart of Devon, Lympstone Manor sits between
Exeter and Exmouth and overlooks the Exe Estuary. Our address is Lympstone
Manor, Courtlands Lane, Exmouth, EX8 3NZ.
Can I get to Lympstone Manor via
public transport?
-
You can take the coastal train from Exeter St. Davids or Exeter
Central train stations, take the Exmouth train and exit at Lympstone village.
It is a 15 minute walk to Lympstone Manor from the train station.
Do I need the right to work in the
UK?
-
In line with the requirements of the Asylum and Immigration Act
1996, all applicants must be eligible to live and work in the UK. As part of
the recruitment process, you will be asked to provide documented evidence of
eligibility.
Do you provide employee
accommodation?
-
Yes we can offer accommodation
How long after my interview will
it take to know the outcome?
-
You will be notified within the week if you have been successful
What will the working hours be?
-
Working hours will vary depending on the role and department. They
are detailed within each individual job vacancy.
What are your company values?
-
Passion
-
Integrity
-
Authenticity
-
Quality
-
Respect
-
Consistency
Have a look at our careers site to
find out more about out culture, values and mission. As well as our benefits
and rewards packages.
If you're ready to become part of
something bigger, if you’re driven by passion and if you seek to become
exceptional at what you do, then we want to hear from you.