{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.jtglobal.com/en/postings/ee4160b3-706e-4c99-a548-1e1b3cc28f86","location":"/en/postings/ee4160b3-706e-4c99-a548-1e1b3cc28f86","scheme":"https","host":"careers.jtglobal.com","port":null,"pathname":"/en/postings/ee4160b3-706e-4c99-a548-1e1b3cc28f86","search":null,"httpAcceptLanguage":"en-US","serverSide":false} {"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003eWe are looking for a Network Operations Centre Analyst to join us on a permanent contract, based in our Jersey office.\u003cbr\u003e\u003cbr\u003eThis role plays a key part in network quality assurance, with continuous cover across shifts 24/7 x 365. You will actively monitor and network taps and alarms to identify early indicators of service degradation, escalating to engineering colleagues to investigate and resolve.\u003cbr\u003e\u003cbr\u003eNOC covers monitoring of FTTP broadband and voice services, Interconnects to other telecom providers, mobile network including radio (cell) sites, IP and Core networks, subsea cables and environmental alarms, such as air-conditioning and water ingress. Other technologies and managed service estate is also monitored outside of normal operational hours.\u003cbr\u003e\u003cbr\u003eAre you looking or a new opportunity where you can excel and help improve JT’s network and services? If you enjoy working independently whilst having the support of an expert team, then we would like to hear from you!\u003cbr\u003e\u003cbr\u003eJT is committed to building a diverse and inclusive working environment and JT Family. We will ensure that all individuals are provided reasonable accommodation to participate in job applications, interviews, onboarding processes and beyond. Should you require any support or assistance in making your application, please contact us here \u003ca href=\"mailto:hrinbox@jtglobal.com\" target=\"_blank\" rel=\"noopener\"\u003ehrinbox@jtglobal.com\u003c/a\u003e.\u003c/div\u003e","featureFlags":{"job_templates":"enabled"},"companySettings":{"edit_offer_before_send":true,"advanced_search":true,"facebook_advert":true,"bulk_download":false,"move_to_hired_on_offer_acceptance":true,"bulk_email_job_seekers":false,"workflow_automation":true,"cronofy_enterprise_connect":false,"job_requisition_management":true,"essential_cookies_only":false,"use_company_from_address":true,"semi_private_comments":false,"additional_statuses":true,"multiple_company_themes":false,"strict_ofccp_compliance":false,"grouped_jobs":false,"move_to_any_job":true,"remove_logo_from_email_template":false,"candidate_job_preferences":false,"automatically_reject_referrals":false,"indeed_feed_stages":false,"variable_sign_off_signatories":true,"react_select_on_external_jobs":false,"monitor_with_rum":false,"restricted_cronofy_oauth_scope":false,"application_national_identifiers":false,"allow_inactive_structures":false,"visible_other_applications":true,"allow_editing_job_requisition_fields":false,"two_column_sidebar":false,"multiple_job_postings":true,"max_applications":false,"group_interviews":false,"create_requisitions_for_existing_jobs":true,"team_rejection_notification":false,"send_pdf_copy_of_application":false,"disable_indeed_feed":false,"vonq_v2":true,"redirect_to_custom_subdomain":true,"add_cc_and_bcc_to_email":true,"allow_creating_company_teams":false,"manually_send_offers":false,"private_calendar_events":true,"candidate_details_in_offer_header":false,"show_date_in_offer_header":true,"show_job_seekers_in_all_candidates":false,"talent_pipeline":true,"anonymous_screening":true,"candidate_surveys":true,"task_management":true,"offer_management":true,"referral_management":true,"advanced_reporting":true,"allow_cover_letters":true,"location_city_state":false,"dei_reports":true,"accessible_date_and_phone":false,"enable_redaction":true,"internship_programme":false,"document_templates_on_stage":true,"stage_visibilities":true,"onboarding_v2":false,"limit_onboarding_to_hired_candidates":false,"personal_details_auto_update":true,"group_assessments":true,"enforce_all_offer_fields_required":false,"resume_parsing":true,"custom_job_posting_locations":false,"offer_splitting":false,"indeed_locale_url":false,"download_pdf_application":false,"workflow_automation_v2":false,"disable_cookie_dialog":false,"linkedin_job_postings":false,"talent_pipeline_v2":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}} Application Deadline May 24, 2024 Department Operations Employment Type Permanent Location St Helier, Jersey Workplace type Onsite Reporting To NOC Team Leader
Key Responsibilities
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Skills, Knowledge and Expertise
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Benefits
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About JT
We are the leading pan-island communications provider in the Channel Islands. We also have an international presence operating globally. So, join our team of over 600 global employees serving over 3,000 local and global business customers.
Communication is an innovative and rapidly evolving industry and as well as serving the needs of its Channel Island customers, JT’s expansion in the international marketplace has enabled it to re-invest global revenues back to our home islands.
Our vision is to become the best connected telco in the world, by creating a culture where everybody feels valued and is empowered to support our customers.
We offer a variety of roles in engineering and IT, right through to Sales and HR. All of which, work together to improve the lives of our customers on a daily basis. We also offer an award-winning New Talent programme. Our industry is fast paced which makes working here a challenge. But it's equally as rewarding as a place to work.
We’re always on the lookout for creative, innovative, team-oriented and knowledgeable individuals who are passionate about our brand and share our purpose of connecting our customers to their future. If you want to be a part of the technology of the future then join the team behind all of this.