Field Service Engineer I; Onsite Engineer I
Location: Wilmslow, Cheshire/Abingdon, Oxfordshire
Job Type: Full-time
Join a leading company in providing innovative solutions and exceptional customer service. We are dedicated to maintaining the highest standards of quality and safety in our operations.
Position Overview:
We are seeking a Field Service Engineer I to deliver frontline support for the installation, commissioning, maintenance, and troubleshooting of our products. This role is critical to ensuring customer satisfaction and operational excellence.
Key Responsibilities:
* Perform maintenance activities, including installation and commissioning, in line with global standards.
* Provide frontline support for key field service activities at customer sites.
* Conduct basic faultfinding and troubleshooting to resolve or escalate issues promptly.
* Ensure compliance with all applicable regulations and safety protocols.
* Compile detailed reports and provide feedback on service activities.
* Set up, operate, and maintain software products and monitoring platforms.
* Accurately capture service-related information through established processes.
Qualifications:
1. University degree or formal qualification in mechanical, electromechanical, or electronics disciplines.
2. Previo...