Holt Executive are partnered with a leading technology provider to the aviation market in search of a Program / Service Delivery Manager that will be responsible for planning and managing programs to meet service delivery across the business.
As a Program / Service Delivery Manager, you will play a critical role in managing and executing complex programs from start to finish. You’ll oversee all aspects of program management, including project planning, technical oversight, quality assurance, and financial performance, ensuring all projects meet or exceed customer expectations. Acting as a project team leader and technical expert, you will communicate regularly with customers, internal teams, and external partners to ensure project milestones and quality standards are consistently met.
This is an exciting hands-on, leadership role where you'll drive strategic initiatives, resolve complex technical issues, and contribute to the continuous improvement of processes and standards across the company.
Key Responsibilities for the Program / Service Delivery Manager:
Ensures that superb communications between company and customers are established and maintained including regular follow up status reviews and correspondence.
Liaise with internal Technical Services teams and Regional Sales and Marketing teams to develop executable program plans for pricing by Sales and Marketing.
Develop and maintain program plans that identify work scope, sc...