GdC Beauty Group – Reading, Borough of Reading
This year Germaine de Capuccini has seen its 60th anniversary, and we are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.
Position: Skin Care Ambassador
Key Responsibilities:
1. Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
2. Delivery of daily skincare workshops and treatments, with a focus on high-quality service and product knowledge.
3. Build relationships with customers and team members.
4. Achieve monthly retail targets, lead by example, and regularly run incentives.
5. Promote a culture of high standards of cleanliness within the department.
6. Ensure stock and brand visual merchandise are well presented at all times.
7. Stock monitoring, rotation, and ordering to achieve sell-out and targets.
8. Commit to ensuring treatments are delivered to the highest possible standards.
9. Act as an ambassador of a global brand.
10. Maintain a daily calendar, and monitor and report administrative duties.
11. Assist with customer transactions.
12. Maintain a high standard of treatment hygiene within the treatment environment.
13. Be flexible and prepared to support business needs when required.
14. Support at customer and industry events when applicable.
Experience and Qualifications Required:
1. A minimum of 1 - 2 years of experience within the Beauty/Spa/retail industry as a therapist.
2. Experience working in a fast-paced environment with excellent customer service skills and skincare product knowledge.
3. Trained face and body therapist up to NVQ Level 3/City & Guilds or equivalent.
4. Advanced electrical treatment training is preferred but not essential.
5. NVQ/City and Guild Level 2 with 2 years experience also considered.
6. Strong retail experience.
7. Confident with IT including PowerPoint/Outlook/Excel.
Qualities:
1. Passionate about skincare.
2. Exceptional communication and presentation skills.
3. Ability to engage with the end consumer.
4. Self-motivated to work independently and enjoy teamwork.
5. Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.
#J-18808-Ljbffr