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Pay Rate: £12.63 per hour
Shift Pattern: Full-time, scheduled between 6am and 8pm including weekends.
* Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
Join our dynamic team as a valued Duty Manager, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!
AS A DUTY MANAGER YOU’LL:
* Have at least 1 year experience working as a supervisor in hospitality or retail role.
* Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
* Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
* Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
* Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
* Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
* Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager!
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
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