IT Support Technician
Salary: £25,000 – £30,000 (Experience Dependant)
Location: Carlisle – Covering Cumbria & SW Scotland
Job type: Permanent & Full-Time
This is an exciting opportunity to join a Business IT Support company based in Carlisle. You will be covering the Cumbria area, in a reactive role predominantly on-site for well-established commercial clients.
Responsibilities:
1. Working on installation and migration projects
2. Hands on knowledge of server hardware
3. Configuration tasks and operating backup systems
4. Microsoft Server Operating systems
5. Server Hardware Maintenance
6. Azure Cloud Services
7. Microsoft 365
8. VOIP / Hosted Telephony
9. Virtualisation (Hyper-V / VMWare etc.)
10. Unifi Wireless equipment
11. Network cabling
12. VPN Networking
13. Network security
14. Willingness to learn and develop new skills.
15. Occasional office-based duties such as solving IT queries and issues via remote and 1st line support
Skills and Experience:
16. Experience having worked in a 3rd line support role is essential
17. Problem solver with strong troubleshooting skills
18. Good knowledge of IP networking
19. Excellent hardware, software and network knowledge is required
You must have a full clean driving license and be prepared to travel across the Cumbria area.