Salary: £23,500 with excellent long term progression opportunities to increase your base salary
Location: Bexhill (hybrid 1 day in our office)
Training: 8 Weeks office based
Working Hours: Monday - Friday 09:00 - 17:30 NO WEEKENDS!
Start Date: 17th of February 2025
Role purpose:
You'll be one of our first lines of defence at Hastings for protecting the business against potential policy fraud by validating our customer policies and ensuring these hold the correct information that best suits their needs. You'll be responsible for balancing a varied portfolio of customer policies and will validate these through a variety of different checks (directly with customers or by authenticating documents) and ensuring that any risk information is reviewed and if relevant, completed in a timely manner.
You'll use a data driven approach, effective conversation management plus cutting edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation, ensuring customers are retained at the right price and that high-risk policies are removed from cover.
Accountabilities:
1. Responsible for validating a portfolio of policies within agreed timeframes that have been identified as having application fraud indicators varying in complexity.
2. Ens...