About us
Founded in 2018, we are one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and Europe. We help businesses receive payments either through POS systems (the ones you tap your card on) or online (ecom). Recently listed in the top 50 fintech start-ups by Beauhurst.
We are one of the largest PaaS (Platform as a Service) and SaaS (Software as a Service) service providers to multinational acquirers and banks; processing over £900 million a month with over 90,000 terminals servicing over 60,000 customers across the UK & Europe.
Our team is made up of eight subsidiaries (and counting): DNA Payments, 123Send, Optomany, Opto KZ, Active Payments, EFT Solutions, Kwalitas, FPMS, and Card Cutters. There are 300 of us spread across our head office in London and regional offices across the UK and Kazakhstan. We are growing and need talent to help us achieve our mission: to be a pioneering payments provider powering businesses to thrive.
The role
We’re looking for Business Development Executives to join our growing call centre team. Your role is pivotal to the success of our sales team and therefore the success of the DNA Payments group. Most of the team are based in Hull and Nottingham; both sites are in the heart of the city centres. Working from home solutions can be discussed based on your ability to attend the Hull/Nottingham offices on occasion.
You will be tasked with the initial contact and interactions with businesses within the UK and pitch DNA Payments as a solution to their payment systems. You will then arrange for a field specialist to visit them to provide a comparative quote and close the sale. We are looking for target-led individuals who work well within a team and are looking for their next challenge.
We value ambition, curiosity, and honesty – it’s in our DNA.
Key responsibilities
* Work from a predictive dialler system to contact prospective customers.
* Set up meetings or calls between our customers and business development managers, ensuring that your sit rate (success of appointments attended) is always high.
* Keep on top of call-backs (follow-up calls with customers) to ensure we maximise every opportunity.
* Act as part of a team and positively encourage those around you to hit targets.
Competencies required
* Naturally competitive; you strive to hit, if not exceed, targets set for you; no one wants to achieve more than you do.
* You are driven; you know that hard work and determination are key to success in a sales role, and that’s why this is the best role for you.
* Curiosity is second nature to you; you’re always asking questions and learning about our products and our competitors, giving you the edge when speaking to customers.
* You listen, which means you are a great communicator; listening to potential customers enables you to offer a solution that works for them.
* You put the customer at the heart of everything you do; being honest, you are comfortable discussing our proposition and never over-promise.
Skill/technical
It would be great if you had working knowledge of dialler and Salesforce, but this isn’t essential.
Location: Hull Office
Salary: £24,000 basic salary (OTE £40,000-£50,000)
Educate, Discover & Inspire
At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered. Should you require any reasonable adjustments throughout the interview process, please make us aware.
Join us in creating a workplace that mirrors the diverse customers we serve.
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