Who we are:
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.
Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.
Role summary:
Working in a small friendly team you will be responsible for the accurate and timely administration of several concession and wholesale accounts, focusing on international markets in Europe, America and further afield.
Primary objective of the job:
The role covers all aspects of new account setup, regular communication, payment allocations and account reconciliations. The overseas market has its challenges and will require someone with a friendly yet straightforward approach to credit control and general administration. You should be a self-starter who is dedicated to a team objective and can work diligently whilst managing yourself and your own time.
What you'll be doing:
1. New customer account credit checks and system setup
2. You will own and administer the overseas markets.
3. You will be an AR contact for both internal and external customers in relation to our business.
4. Approving order/shipment allocations
5. Raising payment links to selected accounts
6. Resolving of inquiries received via email and telephone to satisfactory conclusion.
7. Allocating receipts and ensuring these accounts are reconciled and clean. Good housekeeping is a must!
8. Writing up of all working processes pertaining to this role as it evolves.
9. Any other ad hoc duties set by management.
10. Calling customers who are behind with payments.
11. Support the accounts payables team as and when necessary
About you:
1. A big portion of the European market is administered in Excel and requires a very good working knowledge of Lookups and Pivot tables.
2. 1 - 2 years accounts receivable experience.
3. Confident individual with a proactive style, who can demonstrate their ability to use their initiative and see tasks through to the end.
4. A team player who has a conscientious approach. Someone who is highly organised with meticulous attention to detail and accuracy with numbers.
5. Excellent communication and customer service skills.
6. Personable and approachable, committed to the team with a good ‘Can Do’ attitude.
7. Knowledge of Microsoft Navision would be an advantage but not essential.
8. Although flexible, you will need to work from the office in Kennington twice a month (once a week to start with).
What we will offer you:
1. Up to 33 days holiday per annum
2. 2 extra (paid!) days off per year to volunteer in the local community
3. 50% discount
4. Subsidised BUPA Dental Insurance
5. Healthcare cash plan and Life Assurance
6. Interest free season ticket loan
7. Pension Contribution
We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
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